Comparison
Help Scout bills per seat.
Your DeskClone bill stays flat.
Help Scout is a well-loved shared inbox with AI built in, including AI Answers, which replies to customers in its Beacon chat widget when no one's on shift. It charges per user, plus $0.75 for each AI resolution. DeskClone charges one monthly price for your whole team, and you build the agent by describing your support to Jarvis.
Quick answer
Help Scout charges per user per month, billed monthly: $25 on Standard, $45 on Plus and $75 on Pro (10-user minimum). AI Answers, its customer-facing AI, adds $0.75 per resolution, and there's a free plan for up to 5 users. A 5-person team on Standard with 500 AI resolutions a month pays $125 + $375 = $500. DeskClone Pro is a flat $59 a month for 500 conversations, with unlimited team members. Help Scout is ahead on the shared inbox and team collaboration. DeskClone is built by talking to Jarvis, and its bill doesn't move when your agent does more.
Competitor details last checked against each vendor's own pricing pages and documentation. Vendors change these often, so confirm on their site before you decide.
Your monthly bill, same team, same volume
Help Scout on the Standard plan at $25 per user per month, billed monthly, plus AI Answers at $0.75 per resolution, assuming every AI conversation counts as a resolution. If fewer do, or you're inside the 3-month free trial, your Help Scout bill comes in lower. Those seats also buy Help Scout's shared inbox, which DeskClone doesn't replace. DeskClone at monthly plan prices.
What makes DeskClone different
How you build it, and how you pay for it.
Built by describing it
Tell Jarvis how your support works, or hand it the spec doc your team already wrote. It builds the agent, loads its knowledge and publishes it with one line of embed code.
Every change can be undone
Jarvis keeps a record of what it changed. Don't like an edit? Roll it back.
Your whole team, no seats
Unlimited team members on every plan, free included. Adding a teammate never changes the bill.
One price when it works harder
A conversation counts once, whether it takes 2 messages or 20. Unused conversations roll over to next month.
Full side-by-side
Help Scout figures from helpscout.com/pricing and docs.helpscout.com, checked October 12, 2026.
The math
Seats plus resolutions add up fast.
On Help Scout, every new teammate and every AI resolution adds to the bill. DeskClone charges one flat price, with unlimited team members.
Help Scout Standard (5 users)
$500/mo
5 × $25 seats + 500 × $0.75 resolutions
DeskClone Pro
$59/mo
Flat. Unlimited team members.
See it on your real questions.
Build your agent on the free plan while your team keeps working in Help Scout. 10 conversations a month, no credit card, no end date.
Start free →Where Help Scout is ahead
We'd rather you hear it here. Help Scout's shared inbox and team collaboration are excellent, in our view among the best around, and DeskClone isn't a shared inbox at all. Help Scout's AI Answers replies to customers in Beacon when nobody's on shift, drawing on your Docs, other public websites, PDFs, Word docs and spreadsheets. Your team gets AI Assist, AI Drafts and AI Summarize in the plan price. And a team of up to 5 can start on its free plan.
Our case rests on two things you can check yourself: how you build the agent, and what the bill does when your team grows or the agent gets busy.
Questions teams ask before switching from Help Scout
How much does Help Scout cost compared to DeskClone?
Help Scout charges per user per month. Billed monthly, Standard is $25, Plus is $45 and Pro is $75 with a 10-user minimum. There's also a free plan for up to 5 users. AI Answers, the AI that replies to customers, is billed separately at $0.75 per resolution on every plan, with a 3-month free trial for new accounts. A 5-person team on Standard with 500 AI resolutions a month pays $125 in seats plus $375 in resolutions, so $500. DeskClone Pro is a flat $59 a month for 500 conversations ($49 a month billed annually), with unlimited team members.
Does Help Scout have AI that talks to customers?
Yes. AI Answers works inside Beacon, Help Scout's chat widget, and answers customers when nobody's on shift. It draws on your Docs plus other public websites, PDFs, Word docs and spreadsheets, and your team can add Improvements to correct its answers. For your own team, AI Assist, AI Drafts and AI Summarize are included in the plan price.
Does DeskClone plug into the Help Scout inbox?
Not today. DeskClone has no built-in Help Scout connection. Your agent runs in DeskClone's own chat widget on your site, so you can try it on part of your traffic while your team keeps working in Help Scout.
Is DeskClone good for small support teams?
Yes. The Free plan covers 10 conversations a month with no credit card and no end date, and Starter is $19 a month for 100 conversations. Your whole team gets access on every plan, so you only move up when conversation volume does.
Run your own numbers
Enter your monthly conversations and how many your AI resolves. The calculator puts the bill on Intercom Fin, Gorgias or your current tool's rate next to a flat plan, by the month and across a year.
Open the cost calculator →Not sure how many it really resolves? The Resolution Auditor reads your conversations and counts them one by one.
Check your resolution rate →Test DeskClone alongside Help Scout - free.
10 conversations a month on the free plan. No credit card, no commitment.
No credit card required. Setup takes minutes, not weeks.
Questions? Reach out at hello@deskclone.ai